Refund Policy

In the IT and professional services sector, we understand that circumstances may arise where a refund is requested. However, please note that effort costs, which include time and resources spent on project planning, development, and implementation, are non-refundable. These costs are incurred as part of our commitment to delivering high-quality services and cannot be recuperated.

For other charges such as software licenses, third-party service fees, or additional expenses, refunds will be evaluated on a case-by-case basis. Each request will be carefully reviewed to determine eligibility for a partial or full refund. Factors such as project scope, completion stage, and any contractual agreements will be considered during this evaluation process.

We reserve all rights to make the final decision regarding refunds. Our goal is to ensure fairness while maintaining the integrity of our business operations. Should you have any questions or require further clarification on our refund policy, please do not hesitate to contact us.